Frequently Asked Questions

What does counterfeit goods and brand protection cover in Singapore?

Counterfeit goods and brand protection covers the legal framework and enforcement mechanisms available to brand owners to prevent and address the manufacture, importation, sale or distribution of goods bearing unauthorised reproductions of registered trade marks or infringing copyright material.

It covers both civil enforcement, through trade mark infringement and copyright infringement claims brought by the brand owner, and criminal enforcement, since dealing in counterfeit goods on a commercial scale constitutes a criminal offence under both the Trade Marks Act and the Copyright Act, allowing for police involvement and prosecution.

The area also covers Singapore Customs’ border enforcement role, including the ability for brand owners to record their intellectual property rights with Customs to support proactive seizure of suspected counterfeit goods at the point of import or export, before they reach the local market.

Because counterfeiting can cause significant commercial harm to brand owners through lost sales, reputational damage from association with inferior products, and, in some cases, consumer safety risks, businesses with valuable brands should develop a proactive brand protection strategy combining registration, monitoring and enforcement, and should seek legal advice on the most effective approach for their specific brand and industry.


Which individuals, companies or activities are subject to the rules?

Manufacturers, importers, distributors and retailers who deal in goods bearing counterfeit trade marks or infringing copyright material are subject to both civil liability to the affected brand owner and potential criminal liability under the relevant intellectual property legislation.

Online sellers and marketplace vendors are increasingly subject to enforcement action for dealing in counterfeit goods, reflecting the significant growth of counterfeit goods sold through online channels, and brand owners increasingly monitor online marketplaces as part of their brand protection efforts.

Individuals who knowingly deal in counterfeit goods, even on a relatively small scale, such as through informal sales at markets or through social media, can also face enforcement action, though the scale and commercial nature of the dealing generally affects the severity of any penalties imposed.

Because counterfeiting enforcement in Singapore applies broadly across the supply chain from manufacturers through to individual retailers or online sellers, any business handling goods bearing third party trade marks or incorporating copyright material should ensure they have genuine authorisation, and brand owners should understand that enforcement action can potentially be directed at multiple points along the supply chain of counterfeit goods.


Which Singapore authority administers or enforces the requirements?

Singapore Customs plays a significant border enforcement role, with powers to seize suspected counterfeit goods at the point of import or export, particularly where a brand owner has recorded their intellectual property rights with Customs to support proactive identification of infringing shipments.

The Singapore Police Force is responsible for investigating criminal offences relating to dealing in counterfeit goods, which can lead to prosecution under the Trade Marks Act or Copyright Act, operating alongside and in addition to any civil claim the brand owner may separately pursue.

The Intellectual Property Office of Singapore, while primarily responsible for registration of trade marks and other intellectual property rights, also plays a role in public education and coordination around intellectual property enforcement more broadly, supporting brand owners’ overall protection efforts.

Because effective counterfeiting enforcement often involves coordination across border enforcement, police investigation and civil litigation, brand owners developing a genuine enforcement strategy should engage with each of these relevant bodies as appropriate, and should seek legal advice on how to most effectively coordinate action across these different enforcement channels for their specific situation.


What licences, registrations, approvals or notifications may be required?

Brand owners can record their registered trade marks and copyright works with Singapore Customs, providing Customs officers with the information needed to identify and intercept suspected counterfeit shipments at the border, which is a proactive step brand owners should take rather than relying solely on reactive enforcement after goods have already entered the market.

Bringing a civil infringement claim or making a police report regarding counterfeit goods does not itself require a specific licence or approval, though the brand owner needs to be able to demonstrate their underlying intellectual property rights, such as a valid trade mark registration, to support enforcement action.

Where a brand owner engages a private investigator or brand protection agency to assist with identifying and gathering evidence against counterfeiters, they should ensure any such engagement complies with applicable licensing requirements for private investigation services in Singapore.

Because recording rights with Customs is a proactive and relatively straightforward step that can significantly strengthen a brand owner’s border enforcement capability, businesses with valuable trade marks or copyright works facing a genuine counterfeiting risk should seek legal advice on completing this recordal process as part of a broader brand protection strategy.


What policies, contracts and records should an organisation maintain?

Brand owners should maintain clear records of their registered intellectual property rights, including trade mark registration certificates and evidence supporting copyright ownership, since these records are essential both for Customs recordal purposes and for supporting any subsequent civil or criminal enforcement action.

Brand owners should maintain a system for monitoring the market, including online marketplaces and physical retail channels, for potential counterfeit goods, and should keep organised records of any suspected counterfeiting incidents identified, including photographs, purchase receipts, and details of where the suspected counterfeit goods were found.

Businesses should maintain clear internal policies for responding to suspected counterfeiting, including designated responsibility for coordinating with legal advisers, Customs, and, where appropriate, the police, to ensure a consistent and effective response when counterfeiting is identified.

Because effective brand protection depends significantly on being able to act quickly and with proper supporting evidence when counterfeiting is discovered, brand owners should treat these records and internal policies as an ongoing priority, developing a clear internal process before a counterfeiting incident arises rather than only reacting once a specific problem is identified.


What ongoing reporting, disclosure or governance duties apply?

Counterfeit goods and brand protection does not impose specific ongoing reporting duties on brand owners themselves, since brand owners are the party seeking to protect their rights rather than being subject to a regulatory compliance regime in this specific area.

Where a brand owner has recorded their rights with Singapore Customs, they generally need to keep this recordal information current, including updating Customs if there are changes to their intellectual property registrations or authorised contact details for responding to potential seizure notifications.

Businesses in the supply chain, such as importers and distributors, have an ongoing duty to ensure the goods they deal in are genuine and properly authorised, and should maintain appropriate due diligence processes when sourcing goods, particularly from new or unfamiliar suppliers, to avoid inadvertently dealing in counterfeit products.

Because maintaining accurate and current information with Customs directly affects the practical effectiveness of border enforcement on the brand owner’s behalf, brand owners relying on this mechanism should treat keeping their recordal information updated as an ongoing responsibility rather than a one-off registration exercise.


How should an organisation respond to an inspection or investigation?

Where Singapore Customs contacts a brand owner regarding a suspected counterfeit shipment identified at the border, the brand owner should respond promptly to confirm whether the goods are genuine or counterfeit, since Customs generally operates within specific timeframes for detention before goods must be released absent confirmation of infringement.

Where a brand owner is conducting their own investigation into suspected counterfeiting, such as through test purchases or engaging a brand protection agency, they should ensure this investigation is conducted properly and that evidence is gathered in a way that will be usable in any subsequent enforcement action, whether civil or criminal.

Where a business is itself the subject of an investigation regarding suspected dealing in counterfeit goods, whether by Customs or the police, it should seek legal advice immediately, given the potential for both civil liability to the brand owner and criminal prosecution depending on the scale and nature of the alleged dealing.

Because the effectiveness of counterfeiting enforcement often depends on a prompt and well coordinated response, both brand owners responding to a Customs detention notification and businesses facing investigation as an alleged dealer in counterfeit goods should engage legal advice quickly to properly navigate the applicable timeframes and procedures.


What penalties, directions or civil claims may arise from non-compliance?

Businesses found to have dealt in counterfeit goods can face civil claims from the brand owner, including injunctions to stop the infringing activity, damages or an account of profits, and orders for delivery up or destruction of the counterfeit goods and any materials used to produce them.

Dealing in counterfeit goods on a commercial scale constitutes a criminal offence under both the Trade Marks Act and the Copyright Act, with penalties including significant fines and, for serious or repeat offences, imprisonment, reflecting the seriousness with which Singapore treats commercial scale counterfeiting.

Goods identified as counterfeit through Customs border enforcement can be seized and subsequently forfeited, representing a direct commercial loss for the party dealing in the goods, separate from any further civil or criminal consequences that may follow.

Because the consequences of dealing in counterfeit goods span civil liability, criminal prosecution and the practical loss of seized goods, businesses should ensure robust due diligence processes are in place when sourcing products from suppliers, and brand owners pursuing enforcement against counterfeiters should seek legal advice on the most effective combination of civil, criminal and border enforcement measures for their specific situation.


Thank you for sharing this FAQ...